Our hospital is open and we are taking extra precautions to continue providing remarkable care for your pets.
Our first priority is the health and welfare of our staff, clients, and patients. We are asking that anyone who is most “at-risk for illness” please alert the staff in advance.An “at-risk” person is someone who is feeling ill, has had any contact with a sick person in the last 48 hours, or contact with a person or facility diagnosed with covid-19 in the last 2 weeks.
We want to stress that meeting these criteria does NOT mean we will not see your pet. Our staff needs to be informed; our goal is to make sure your pet is taken care of while minimizing risk to our staff and other clients.
If you have any symptoms of illness OR if you have been exposed to anyone with symptoms of illness, please delay your pets appointment for at least 14 days if possible. If your pet needs to be seen, please have a healthy individual bring your pet to our hospital and we can discuss your pets exam with you over the phone.
We will be handling appointments as follows:
Our first priority is the health and welfare of our staff, clients, and patients. We are asking that anyone who is most “at-risk for illness” please alert the staff in advance.An “at-risk” person is someone who is feeling ill, has had any contact with a sick person in the last 48 hours, or contact with a person or facility diagnosed with covid-19 in the last 2 weeks.
We want to stress that meeting these criteria does NOT mean we will not see your pet. Our staff needs to be informed; our goal is to make sure your pet is taken care of while minimizing risk to our staff and other clients.
If you have any symptoms of illness OR if you have been exposed to anyone with symptoms of illness, please delay your pets appointment for at least 14 days if possible. If your pet needs to be seen, please have a healthy individual bring your pet to our hospital and we can discuss your pets exam with you over the phone.
We will be handling appointments as follows:
- - When you arrive for your appointment please call the clinic to have a technician meet you in the entryway of our hospital to retrieve your pet. Please have your pet on a leash or in a carrier.
- - We ask that you please stay in your vehicle for the duration of the appointment.
- - All communication with staff will be done over the phone. Please have your cell phone available.
- - Once we have completed all necessary exams, treatments and diagnostics the doctor will call you with an update.
- - We prefer all payments to be made via credit card over the phone.
- - At the end of the appointment, staff will meet you at the front door with your pet.
- - If you have medication or food to pick up please call and we will bring the items to your vehicle and have you pay over the phone
